Frequently Asked Questions
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Triple D Productions,
Triple D Productions provided the DJ service for our grand-daughter's graduation party. The DJ was amazing. He showed up early to set up his professional equipment with a huge smile on his face. His interaction with the kids was stunning. He played all the music that the kids love and he even danced right along with them. They felt very comfortable making special song requests.
This company is top notch and I will be using Triple D Production again in the future. I highly recommended this company to anyone!!
Thanks again for making my grand-daughter's party a complete success!!
May God Bless you richly,
Tiffany
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1. How far in advance do we need to reserve our date with you?
We recommend to reserve the date as early as you finalize it. Within a year from your event's date is great. We require a deposit and signed contract, so this process takes time by nature. If you need a last minute DJ we can accomodate, but we will require cash upon arrival and for the contract to be signed before we setup.
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2. What do the hosts need to provide?
We require a single outlet to plug in our equipment, and for there to be an overhang or shade if there will be sun. Our gear is very sensitive to the sunlight and heat.
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3. Is there a charge for travel?
In most cases no. We only charge for travel if the event is more than one (1) hour outside of San Diego.
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4. Are you insured? Can you supply me with proof of liability?
Yes, Triple D Productions is insured and we would be happy to show you proof of liability. Many locations are beginning to require proof of liability and that is one of the main reasons we carry liability insurance, along with wanting to protect their business, our business and you, the customer.
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5. Do you use Professional Equipment?
Our gear includes some of the top brands in the industry and we pride ourselves in providing superior sound. Remember that professional gear does not guarantee an entertainer's talent or service level, but is simply a tool for building an exceptional event.
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6. How big is the sound system?
Our sound system is no bigger than a standard banquet table. We can usually integrate it into the room, so you barely know there are speakers present.
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7. Which DJ will be performing at our event?
We will always let you know who your DJ will be, before you even reserve the date.
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8. Will the DJ dress appropriate for our type of event?
Since we have been DJing for many years, we generally know the appropriate attire for each type of event. But we are always welcome to accommodate any type of attire for your event, just let us know if there is a preference and we will dress accordingly.
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9. Do you take requests?
During the event, the DJ will take requests from your guests and have a request sheet for people to write down the songs that they want to hear. We cannot know everything about your musical preferences and entertainment needs without communication. This is why we strongly suggest that you write a Play/Do Not Play-Playlist and email it to us, so we can be prepared to play all the songs that are required to make your event memorable. Our goal is to go above and beyond the expectations of out clients.
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10. Do you act as the Master of Ceremonies?
Yes. We handle all the formal announcements unless requested otherwise.
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11. How much time do you allow for set-up?
We generally arrive 30 minutes to 1 hour before start time so that we have plenty of time to thoroughly test the equipment and ensure that you and your guests have the best sound possible. It's also a comfort to know that your DJ will be ready to start on time before your guests arrive.
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12. Do you take breaks?
We generally do not take breaks, unless your program requires us to do so (slide show/video presentations, speeches, etc.).
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13. Do you provide a written contract?
It is extremely important to have your booking confirmed in writing. That is why we require a signed contract for each event, along with a deposit. We generally email this to you, so you can fill it out and return it to us.
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14. Do you play songs with profanity?
We play the radio edit versions of songs, which are normally the "cleanest" versions available (as opposed to the original albums, which are often laced with profanity). Despite having the cleaner versions of songs, many parents find particular songs inappropriate. When playing for groups with children, we will self-censor to a level we think is suitable for the children present. If you, as a sponsor or a parent, have a concern about a particular artist or song, just let us know and we'll omit the offensive material from our playlist for that event. We'll also cease playing music that appears to result in disorderly conduct or presents safety concerns (i.e. "mosh pit" activity that could injure the guests, or "freak dancing"). The bottom line is that we'll work with you to play only what you feel is appropriate for your event. Obviously the play list for a college frat house party will differ from that of junior high school dance.
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15. Should we tip the DJ?
If you would like to. At Triple D Productions we graciously accept optional gratuity. As a general rule it is a nice gesture for service based personnel to be tipped if you have received service that pleases you. However we don't expect tips and won't hold it against you if you choose not to tip. (We won't put out a "tip jar" at your event. We think it's tacky).
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16. Should we feed the DJ?
Unlike feeding the animals at the zoo, it's okay to feed the DJ. As a general rule, the DJ will have been working for an hour prior to your event loading and unloading the van, and setting up. In addition to working through your event, they'll spend time afterward reloading the van and "heading back to the barn". We get hungry just like everyone else, and would certainly appreciate the opportunity to eat if possible. If this is a problem however, just let us know and we'll make alternate arrangements. We understand (especially during a catered, sit-down dinner) that there may be a cost associated that we certainly don't expect you to bear.
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17. Will you play music from my own CD collection?
Though we have an extensive music collection, we realize that there may be songs that your group would like to hear that we don't have. If you let us know in advance, we'll be happy to procure the music that you'd like for us to play. If, after the event has begun, the host or a guest requests a song for which they are providing the CD, we'll be happy to play it as long as the song is appropriate to the event.
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18. What are the noise restrictions within the City of San Diego?
The City of San Diego requires that a police officer be dispatched anytime a complaint is lodged concerning a disturbance of the peace. It doesn't matter what time of day or what location. If you're planning a party in a residence, near the beach, or in a public park, please work in advance with your neighbors so that they won't have any issues. It generally works this way: a. On the first complaint call, an officer will be dispatched. A warning notice will be issued, and you'll be told the nature of the complaint. b. If a second complaint is received (from either the original complainant, or someone else), the police will again be dispatched. At that time they can shut down the event, they can fine the property owner (or lease holder) $500, and they can confiscate the equipment causing the disturbance. Contrary to popular opinion, there are no time limits (i.e. you can't "party hearty" until 10:00 PM and expect to get away with it). Complaints can be filed at any time, whether 7:00 PM or 2:00 AM. Also unlike automobile-based noise violations, there is no volume vs. distance criteria (i.e. 70 dB at 50 feet). If someone complains, you have no recourse other than to reduce the volume (or perhaps invite them to the party)! Be sure to inquire of any noise restrictions at hotels or other public venues you may engage for us to play in. Some hotels are located near residential areas and may require us to minimize the volume after a certain hour. Please select your venue and plan your event hours accordingly. Finally, the other cities within San Diego County may have varying laws, so check with your local municipality when planning your event.
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19. How much do you charge?
Our prices vary based on the requested number of hours for music and the location of the event. We do not charge extra for our setup time, consultations or the number of guests attending. Call today for pricing and availability...(858) 733-1987
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